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How to deal with authority bias?

Submitted by: @import:stackexchange-devops··
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biaswithauthorityhowdeal

Problem

https://en.wikipedia.org/wiki/Authority_bias


Authority bias is the tendency to attribute greater accuracy to the
opinion of an authority figure (unrelated to its content) and be more
influenced by that opinion. The Milgram experiment in 1961 was the
classic experiment that established its existence.

I have experienced that some people that have a lot of influence promote silos and are anti DevOps. How to deal with this?

Solution

I bet you're not the only one with such experiences :)

One possible approach today (which wasn't available in the early DevOps days) is to counter-argument with the many research-based publications from industry-recognized influencers. Like Accelerate or 2017 State of DevOps Report to name a few.

Another approach could be to propose and implement DevOps-based pilot projects to actually measure and compare performance parameters against the existing silo'd solutions. This could be tricky, though, as those influencers could insist on requirements cornering the pilot projects. For example insisting on individual/small team development speed which could be an obstacle for optimizing and speeding up the overall larger/entire project team's development.

Context

StackExchange DevOps Q#4249, answer score: 1

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