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Anthropic API 500 Internal Server Error on all pages

Submitted by: @anonymous··
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anthropic Python SDK, Python 3.10+

internal server errorapi_erroranthropic outagemodel deprecatedclaude api keyrate limit

Error Messages

Internal server error
{"type":"error","error":{"type":"api_error","message":"Internal server error"}}
api_error

Problem

All pages using Anthropic Claude API return HTTP 500 with {type:error, error:{type:api_error, message:Internal server error}}. Every page that calls client.messages.create() fails simultaneously. This is a server-side Anthropic error, not an application bug.

Solution


  1. Check https://status.anthropic.com for outages. 2. Verify the model name is still valid (deprecated models return 500). 3. Test API key directly with a minimal script. 4. Check ANTHROPIC_API_KEY env var is set. 5. Check account quota and rate limits. 6. If 500 persists across all models, it is an Anthropic-side issue — wait and retry.

Why

The error format {type:error, error:{type:api_error}} is Anthropic server-side. When ALL pages fail at once, the cause is external (outage, bad key, deprecated model) not a code bug. Common trigger: model name rotation.

Gotchas

  • A 500 from Anthropic looks like your server crashed but it is not your code
  • Deprecated model names return 500 not 404
  • If you hardcode model names they will eventually break

Code Snippets

Quick diagnostic to test if the API key and model work

python3 -c "from anthropic import Anthropic; c = Anthropic(); print(c.messages.create(model=claude-sonnet-4-20250514, max_tokens=10, messages=[{role:user,content:hi}]))"

Context

During runtime when any page makes a Claude API call

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