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SQL Backup issues / Operating system error 995

Submitted by: @import:stackexchange-dba··
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errorsqlissuessystemoperating995backup

Problem

Last night backups of some databases failed. Backups are being performed using CommVault. Below is error message in SQL Server logs


01/05/2016
23:03:58,spid58,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}5'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid58,Unknown,Error: 18210
Severity: 16 State: 1.


01/05/2016
23:03:58,spid59,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}7'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid59,Unknown,Error: 18210
Severity: 16 State: 1.


01/05/2016
23:03:58,spid61,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}6'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid61,Unknown,Error: 18210
Severity: 16 State: 1.


01/05/2016
23:03:58,spid63,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}9'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid63,Unknown,Error: 18210
Severity: 16 State: 1.


01/05/2016
23:03:58,spid57,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}4'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid57,Unknown,Error: 18210
Severity: 16 State: 1.


01/05/2016
23:03:58,spid62,Unknown,BackupVirtualDeviceFile::SendFileInfoBegin:
failure on backup device '{051A54E1-01B8-4F24-BCB3-A63A7B43D100}8'.
Operating system error 995(failed to retrieve text for this error.
Reason: 15105). 01/05/2016 23:03:58,spid62,Unkno

Solution

SQL Server 2008 and SQL Server 2008 R2 have this problem according to some pages. These are areas for you to check, though I am unsure of the technology you are using.

One easy problem to look into is: How much Disk Space Available for Backups


Includes a note saying: After cleaning up old backup files I re-run the backup job and it succeeded.

Some other entries that seem to cluster around the problem can be found below.

  • Troubleshooting VSS Writer issues



  • How to troubleshoot "Msg 3041" in SQL Server



And an example from a specific vendor, Commvault:

  • SQL backup failing with SQLQUERY Failure or VDITimeout



I do not have specific experience with this, but I see a few posts that have not been answered successfully, so just pointing you to other resources.

Context

StackExchange Database Administrators Q#125350, answer score: 4

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